Despatch & Delivery (Summary)
(Please refer to the Terms and Conditions for the full text)
Most individual items can be delivered to most mainland addresses from £2 to £13 inc VAT. If you know that the delivery address is an outlying area that usually attracts a supplement then you must contact us (naturally we reserve the right to amend any quoted delivery prices accordingly).
Goods are delivered most commonly by Royal Mail, by myHermes (couriers), or APC Network (couriers).
All Milksafes are MADE TO ORDER items. These take anything up to 28 days to manufacture, and are then despatched according to your selected delivery method. During the main holiday periods please anticipate up to two weeks extra.
On arrival any goods delivered by a courier must be accepted with a signature.
If you enter instructions in your order designating a “safe place”, alternative recipient or delivery address then you must take full responsibility for any goods that consequently go missing.
Delivery Costs
To see the delivery cost for your order please add the desired item/s to your shopping trolley then continue along the Checkout route. You can duck in and out to add or remove items then note the changes when you return to the Checkout.
Product: I was suffering odd thefts, when milk delivered to step. We are visible from the street. I did not mind the odd pint, but when it was the cooler and all its contents, we decided a secure box would do the job. Saved by Milksafe.
Reply from Milksafes: Thanks for the really positive comments on the Milksafe. As far as delivery times are concerned we make Milksafes once a month (this is very clearly stated in the web site). Assuming there are no holidays, this means we might start the next batch the same day you place an order, or up to a month later, "as the dice rolls". We then spend up to two weeks making the batch. Once ready, they are delivered the next day. I note you received your particular Milksafe 5 weeks after placing your order so while this reassures me we were on task, I am sorry you had one of the longer wait times. I am sure your patience will be rewarded.