Service: Excellent options for the final product. Just took a little longer than expected. I know it’s different with COVID and possible changes necessary to provide safe working environment, which may have impacted manufacture. I would have preferred if some delivery date had been forthcoming. I was just starting to worry, when the email arrived to say it was on its way.
Product: I was suffering odd thefts, when milk delivered to step. We are visible from the street. I did not mind the odd pint, but when it was the cooler and all its contents, we decided a secure box would do the job. Saved by Milksafe.
Reply from Milksafes: Thanks for the really positive comments on the Milksafe. As far as delivery times are concerned we make Milksafes once a month (this is very clearly stated in the web site). Assuming there are no holidays, this means we might start the next batch the same day you place an order, or up to a month later, "as the dice rolls". We then spend up to two weeks making the batch. Once ready, they are delivered the next day. I note you received your particular Milksafe 5 weeks after placing your order so while this reassures me we were on task, I am sorry you had one of the longer wait times. I am sure your patience will be rewarded.

Service: Very good. Delivered within expected timescale.
Product: Very well designed and made.

Service: When I had a small query after delivery they replied very promptly and satisfactorily.
Product: Very happy with my milk safe. Very well made, looks great and it’s such a relief to get it each morning without worrying it’s been stolen or opened by foxes!

Service: The website was easy to use and described their products fully. I was kept fully informed of the progress of the order and it arrived on time.

Service: We had to wait a few weeks for the Milk Safe but I think the Pandemic was mainly the reason so understandable.
Product: We've had our milk stolen twice so we needed to put something in place to avoid it happening again. The box we bought was wall mounted, painted, including a locking device and fixing kit. It's not the cheapest with these options so it's probably not going to be the first choice for every customer. It's robust and we're happy with all the same. It's relatively easy to fit with the fixing kit supplied but it's only attached at the top of the box. I've fitted ours about 0.5 metre for the floor on an outside wall but it 'rotates' away at the bottom meaning someone may be able to pull it off the wall with a bit of force. To compensate for this I've added a small centrally mounted bracket that I had lying around that stops it being pulled away. So 4/5 stars.